01
The cause is unclear
You know the business could perform better, but several problems appear connected.
See what is working, what is holding performance back and what to fix first.
BHGI reviews seven connected areas of the business and produces a score out of 100, supported by evidence and confidence checks. The report shows what is working, what needs attention and the priorities management should address first.
80Business Health Score
Is BHGI right for your business?
BHGI is for owners and senior leaders who want a structured, evidence-based view of the business before committing more time, money or management capacity.
02
The team needs one view
Different leaders have different explanations for what is slowing progress.
03
A major decision is coming
You are considering investment, recruitment, technology or another stage of growth.
Seven connected angles
A problem in one area rarely stays there.
The assessment looks across the business because poor information, unclear ownership or limited capacity in one area can quickly affect cash, customers, delivery and growth elsewhere.
01
Strategic direction
Is the business clear about where it is going and how it will compete?
02
Leadership and decisions
Are responsibilities, priorities and important decisions clear?
03
People and capability
Does the business have the capacity and skills required for its plans?
04
Market and customers
Is growth supported by good market insight, a clear sales process and reliable customer demand?
05
Product and value
Does the offer solve the right problem and deliver value consistently?
06
Processes and delivery
Can work move through the business with the right control, quality and ownership?
07
Technology, data and AI
Does technology enable the strategy without creating unmanaged risk?
A structured business assessment built around evidence, not opinions alone.
BHGI uses a defined question set, fixed scoring rules and evidence checks so results are consistent and explainable. AI may help organise information and draft explanations, but it cannot change answers, scoring rules or the calculated result.
45 factors
45 factors assessed through up to 135 scored items, routed according to the business context and respondent role.
- Set the contextWe collect basic information about the business, its stage, structure and current priorities.
- Complete the assessmentApproved questions are routed to people who are well placed to answer them.
- Review the evidenceDocuments, interviews and operating records are checked where the assessment requires them.
- Calculate and reviewThe scoring engine produces the result. A person reviews the evidence and interpretation.
- Discuss the reportManagement receives the findings, priority actions and a clear view of what should happen next.
A report built for a management decision.
- Overall business health scoreWith the maturity band and score calculation explained.
- Seven-angle profileShowing where strengths and constraints sit across the business.
- Priority action planWith named owners, timings and measures for progress.
- Confidence and risk viewKept separate from the headline score.
Illustrative BHGI report
BUSINESS QUEST | BHGI REPORTMERIT DEVELOPERS LTDILLUSTRATIVE SAMPLE
Seven-angle profile
Where the business is strong and where growth is exposed
Merit's offer and customer value are stronger than the operating and financial controls supporting delivery.
Seven-angle scores
0255075100
- A1 Direction68
- A2 Alignment55
- A3 Demand64
- A4 Value73
- A5 Execution52
- A6 Control48
- A7 Future readiness51
Dashed lines show the start of the Established and Growth-ready bands.
Detailed Breakdown
| Angle | Focus | Score | Band | Weight | Points |
|---|---|---|---|---|---|
| A1 | Direction | 68 | Established | 14% | 9.52 |
| A2 | Alignment | 55 | Established | 14% | 7.72 |
| A3 | Demand | 64 | Established | 16% | 10.28 |
| A4 | Value | 73 | Growth-ready | 12% | 8.81 |
| A5 | Execution | 52 | Established | 14% | 7.28 |
| A6 | Control | 48 | Established | 14% | 6.72 |
| A7 | Future readiness | 51 | Established | 14% | 7.14 |
Know what to do after the report
A report is only useful when it improves a decision or changes what happens next. If you need help implementing the priorities, BTIO can turn the agreed actions into a managed improvement programme.